Over 30 years of experience in consulting, training and leadership/employee engagement and performance measurement/management
Steve started his career in the UK as an Education Consultant for Applied Learning International (now N.E.T.G.) before moving to Dubai in 1991. He completed various roles working on many complex and varied learning and productivity projects with such organisations as Shell, British Gas, Whitbread, CEGB (now Powergen), British Aerospace and many more. An accomplished and engaging training facilitator, Steve has also worked with market research giants TNS managing their stakeholder management business. Here he developed tremendous experience on making sure that they key stakeholders in the business (customers, employees, partners, regulatory authorities etc.) are satisfied and committed the organisation’s success. Since moving to the Middle East he has worked across the region and has extensive experience in the following industries: Automotive; Airline; Hotels and Hospitality; Medical; Pharmaceutical; Construction; Banking; Government; IT; Logistics; Advertising; Oil & Gas; Telecoms; Retail. During his time in the region he has gained unique insights into the issues that motivate (and in many cases demotivate) employees and what management can do to develop and implement more productive strategies. One of the key challenges of this type of work is being able to communicate complex and sometimes delicate or controversial issues to a variety of nationalities and levels of seniority. His highly energetic and clear communication style helps to make what is a very complex issue, simple and understandable with actionable ideas and recommendations. A mature veteran with over 30 years of training and consulting expertise, Steve is able to deal with all levels of employee from the most junior to the most senior and do so in a way that commands respect whilst at the same time, presenting the message in the most appropriate way for the intended audience. He has worked with multi-national, local companies and several government bodies and assisted in many programmes as organisations move towards becoming more customer focused, market driven and productive.