Privacy Policy

Alain Charles Training

Privacy statement

Alain Charles Publishing is committed to protecting your privacy and handling your personal information responsibly. We take appropriate measures to safeguard the information you share with us and process it in accordance with applicable data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018, where applicable.

Information we collect

We may collect personal information when you:

Subscribe to our newsletters or request updates.
Register for webinars, workshops or professional training programmes.
Complete a contact or enquiry form.
Communicate with our team.
Participate in our online sessions or programme activities.

The information collected may include your name, email address, job title, organisation, contact details and other information relevant to your enquiry or registration.

How we use your information

We use your personal information to:

Send newsletters, publication updates and relevant industry information.
Process and manage programme registrations.
Send registration confirmations, joining instructions and programme updates.
Respond to enquiries and provide requested information.
Coordinate webinars, workshops and professional training programmes.
Communicate relevant updates about our publications and activities, where permitted by law.

Where webinars, workshops or training programmes are organised in collaboration with external training providers, speakers or partner organisations, relevant registration information may be shared with them where necessary to coordinate or deliver the programme.

We may also use trusted service providers to support our website, email communications, registration systems and online sessions. Such providers may process personal information on our behalf where required to provide their services.

We do not sell or rent your personal information to third parties for their independent commercial use.

Data security and retention

We follow appropriate technical and organisational security measures to protect personal information against unauthorised access, loss, misuse or disclosure.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations.

Your privacy rights

Depending on the applicable data protection laws, you may have the right to request access to your personal information, correct inaccurate details, request deletion, restrict or object to certain processing, and withdraw consent where processing is based on consent.

You can also unsubscribe from marketing communications at any time by using the unsubscribe link provided in our emails.

To update your details, make a privacy-related request or ask a question about how your information is used, please contact:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

You also have the right to raise a concern with the relevant data protection authority. In the UK, this is the Information Commissioner's Office (ICO).

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